Processing Time Orders are usually processed within 1 to 2 working days after they are placed. Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time Once your order is dispatched, delivery usually takes 3 to 5 working days. Delivery times may be longer during sales, holidays or bad weather.
Delivery Charges Delivery charges are calculated at checkout and depend on your location. We may offer free delivery on orders above a certain amount, and this will be shown on the website when available.
Order Tracking After your order is shipped, we will send you a tracking number by email or message so you can follow your parcel.
Delivery Address Please make sure your address and phone number are correct when placing your order. We are not responsible for delays or failed deliveries caused by wrong or incomplete details.
Damaged or Missing Items If your parcel arrives damaged or an item is missing, please contact us within 48 hours of delivery with photos, and we will sort it out for you.